How do I track my order?

Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your order's whereabouts at any time.

How can I return my items?

We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Return Policy page. Click here so we can assist you further.

Is satisfaction guaranteed?

Not in love? No problem! That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you!

How do I choose the right size?

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you!

How do I get in touch with you?

Reach out anytime at info@romyceleste.com . Real people, ready to help. Our customer care team is available Monday through Friday, 8:00 AM – 5:00 PM (AEST) . We’re closed on weekends, but will get back to you as soon as possible on the next business day. We’re here to make your experience effortless — from your first click to your final delivery.

Floral-breeze

I wasn’t sure which size to get at first, but customer support recommended sizing up and I’m so glad I did. It fits my body perfectly!

Nadia K.

I love this dress, im getting so much compliments

Barbra F.

The sweater fit really well and was true to size. It was comfortable to wear and looked great on my body, very happy with the fit overall.

Caroline S.

Finding Romy & Celeste felt unexpected in the best way. Every piece feels thoughtful, modern, and naturally chic. It’s one of those brands you instantly connect with.

Heather B.

Romy & Celeste feels like a brand that truly aligns with my values. The pieces are beautiful, and I love that they’re sustainably made.

Fesa L.

When I opened my package, I loved seeing how different the pieces looked from anything I already own. They feel unique, special, and not like the usual trends. I’m so glad I found Romy & Celeste.

Lily H.

I’ve never felt more confident. The first time I wore my Romy & Celeste pieces, everything just clicked — the fit, the style, it all felt perfect.

Hazel B.

I usually struggle to find pieces that feel just right, but the moment I tried these on, they fit me perfectly.

Amelia K.

I thought the pieces might just look good online, but after seeing them in person, I can see the quality is even better

Nathalie J.

I had a quick question about my order, and the team was so kind and helpful. It made the whole experience feel truly personal.

Olivia N.